Can I Bring My Dog Into HomeGoods? Full Guide to Their Pet Policy
- Published on:
- By: ASP Team
Many HomeGoods stores welcome well-behaved, leashed dogs; however, access can vary by location.
HomeGoods does not enforce a corporate-wide pet policy, leaving the decision to individual store managers regarding whether pets and Emotional Support Animals (ESAs) are permitted. While HomeGoods is often considered dog-friendly, only trained service animals are guaranteed access under federal law.
This article provides an overview of HomeGoods’ pet policy, clarifies the distinctions between service animals and ESAs, and outlines how to train and certify your dog as a Psychiatric Service Animal (PSA) through American Service Pets.
What Is HomeGoods’ Dog Policy?
HomeGoods is known for being more relaxed than grocery chains when it comes to dogs, but it’s important to know that:
- Many locations welcome dogs, especially smaller breeds on leashes
- There is no official pet policy published by HomeGoods corporate
- Store managers have full discretion over allowing or denying pet access
Because HomeGoods sells home décor—not unpackaged food—health codes aren’t always as strict. However, rules may vary depending on state laws, mall or plaza regulations, and customer complaints.
Best practice: Call your local HomeGoods before visiting with your dog.
Why Doesn’t HomeGoods Allow Pets?
HomeGoods does not have a uniform pet policy across all locations. Pet allowances are determined locally, often based on health codes and regulations.
While some stores welcome leashed, well-behaved dogs, others may restrict pets due to local guidelines. It is important to note that all HomeGoods locations are required to allow service animals in compliance with the ADA, and service animals are permitted in any area accessible to customers.
If you plan to visit with your pet, it is advisable to contact the store in advance to confirm their specific policy and ensure a smooth experience.
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Are Emotional Support Animals Allowed in HomeGoods?
Emotional Support Animals (ESAs) are not protected under the Americans with Disabilities Act (ADA), which means businesses like HomeGoods are not legally obligated to allow them.
While some locations may permit ESAs as a courtesy, their access can be denied at any time without violating the law. This lack of legal protection creates uncertainty for ESA owners when bringing their animals into public spaces.
To ensure consistent access, ESA owners may want to transition their animals into Psychiatric Service Animals (PSAs), which are covered under the ADA. PSAs are trained to perform specific tasks related to an individual’s mental health needs, offering both legal protection and a higher level of support.
What’s the Difference Between an ESA and a PSA?
| Feature | ESA (Emotional Support Animal) | PSA (Psychiatric Service Animal) |
|---|---|---|
|
ADA-recognized |
❌ No |
✅ Yes |
|
Guaranteed public access |
❌ No |
✅ Yes |
|
Task training required |
❌ No |
✅ Yes |
|
Allowed in all HomeGoods stores |
❓ Varies by location |
✅ Yes (federally protected) |
|
Recommended documentation |
ESA letter |
PSA letter + task-based training |
If you want consistent, legal access to stores like HomeGoods, upgrading your ESA to a PSA is the most secure option. American Service Pets offers a simple process to obtain a legitimate ESA or PSA letter, reviewed and signed by a licensed mental health professional in your state.
What Qualifies as a Service Animal Under the ADA?
The ADA defines a service animal as:
“A dog that is individually trained to do work or perform tasks for a person with a disability.”
This includes physical, sensory, psychiatric, intellectual, or other mental disabilities.
PSA Task Examples:
- Alerting to panic attacks
- Providing deep pressure therapy
- Interrupting harmful behavior
- Retrieving medication
- Guiding during dissociation
Dogs that only provide comfort or emotional support—without a specific trained task—do not qualify as service animals under ADA law.
What Can HomeGoods Employees Ask About My Dog?
Store employees are legally permitted to ask specific questions if it is not clear that your dog is a service animal.
They may inquire whether the dog is a service animal required because of a disability and what task the dog has been trained to perform. However, they are not allowed to request documentation or identification, ask for a demonstration of the dog’s tasks, or inquire about the nature of your disability.
Even if your dog qualifies as a service animal, it must behave appropriately in public settings. If the dog exhibits aggressive or disruptive behavior, staff have the right to ask you to leave the premises, regardless of its service status.
Why Training Matters—Even in Pet-Friendly Stores
While some HomeGoods locations may allow dogs, the store environment can be overwhelming for untrained pets. With narrow aisles filled with fragile merchandise, crowds, shopping carts, and a variety of new smells and stimuli, the experience can quickly become stressful for both dogs and their owners.
Untrained dogs may bark, whine, pull on their leash, or even jump on shoppers or displays, creating a challenging situation. Additionally, accidents inside the store can occur if the dog is not properly prepared for public spaces.
To ensure a positive experience, obedience and public access training are crucial. This is especially important for those who rely on their dogs for mental health support, as a well-trained companion enhances accessibility and comfort in public settings.
What Is iTrain Academy and How Does It Work?
iTrain Academy is the online training solution from American Service Pets, designed for dog owners seeking to develop well-mannered, task-trained animals—whether for service purposes or general obedience.
Key Features:
- Online, on-demand video training modules
- 100% remote—train conveniently from home
- Tailored for service dog and ESA-level obedience
- Includes comprehensive task training lessons
- Suitable for both puppies and adult dogs
This program is particularly beneficial for individuals who plan to bring their dogs into public settings, such as Lowe’s, where maintaining a calm and controlled demeanor is imperative.
How to Get a PSA Letter
A PSA letter is an official document issued by a licensed mental health professional that confirms you have a qualifying mental health condition, your dog performs tasks that alleviate your symptoms, and you meet the ADA’s requirements for service animal use. While this letter is not legally required, it can be invaluable when traveling, booking accommodations, or addressing public access concerns.
American Service Pets simplifies the process of obtaining a legitimate ESA or PSA letter. Start by completing a brief intake form and matching with a doctor or other licensed healthcare provider in your state. After a consultation, your letter will be signed by the doctor or therapist and delivered digitally, if approved.
Tips for Visiting HomeGoods With Your Dog
Here’s how to make sure your visit is stress-free for you, your dog, and other shoppers:
Call Ahead
Not all HomeGoods stores have the same pet policy, so it’s always a good idea to call ahead and check before bringing your dog. This ensures there are no surprises when you arrive and helps you plan accordingly.
Use a Short Leash
A fixed 4–6 foot leash gives you better control, especially in tight spaces and busy aisles. Retractable leashes can be harder to manage and may cause accidents if your dog wanders too far. A short leash keeps your dog close and safe while you shop.
Avoid Crowded Hours
Weekday mornings or early afternoons tend to be less busy times to visit. Shopping during these quieter hours makes the experience more enjoyable and less overwhelming for your dog, as they’ll encounter fewer people and distractions.
Bring Cleanup Supplies
Accidents happen, especially in unfamiliar environments. It’s helpful to carry waste bags and paper towels or wipes so you’re prepared to clean up quickly if needed. This helps maintain a clean environment for everyone.
Consider a Vest (Optional)
Although not legally required, a service vest or identifiable harness can help minimize questions and confusion from staff or other customers. It helps signal that your dog is well-behaved and there for a reason, creating a smoother experience for everyone.
By following these tips, you can ensure your dog’s visit to HomeGoods is enjoyable, safe, and stress-free for all.
Summary: Can I Take My Dog Into HomeGoods?
You may be able to take your dog into HomeGoods, but it depends on the type of dog and the specific store location.
Pet dogs and emotional support animals are sometimes allowed at the discretion of store management, so it’s best to call ahead. However, trained service animals are always permitted under the Americans with Disabilities Act (ADA), which also includes qualified Psychiatric Service Animals (PSAs).
If you want guaranteed access to HomeGoods and other public places, the most reliable option is to properly train your dog and have it legally recognized as a PSA.
Final Thoughts: Upgrade Your Dog's Status (And Your Confidence)
HomeGoods is known for being pretty pet-friendly, but policies can vary by location, which can sometimes lead to awkward or frustrating moments for pet owners.
By training your Emotional Support Animal (ESA) to become a certified Psychiatric Service Animal (PSA), you can enjoy legal access and greater peace of mind when out and about. PSAs aren’t just protected under federal law—they also provide vital support for individuals managing mental health challenges.
At American Service Pets, we’re here to help make the transition from ESA to PSA as smooth as possible. With iTrain Academy, you’ll get expert training resources, help with PSA letter qualification, and guidance on confidently navigating public spaces. Let us help you and your furry friend take that next step!
The benefits of an Emotional Support Animal certification and a Psychiatric Service Dog certification are drastically different. Fortunately for you, American Service Pets’ network of active board certified doctor or other licensed mental health providers can help you find the right path to certification. To find out whether you need an ESA or PSD letter, take our easy, three-step Pet Owner Survey!
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