American Service Pets ships all packages using the United States Postal Service First Class Mail. Packages get shipped out within two business days. Per the United States Postal Service’s website, First Class Mail typically gets delivered in 5 business days or less. Smaller packages tend to get delivered faster than larger packages. Bear in mind that the holidays may affect these estimates!

American Service Pets does not offer international shipping at this time.

Shipping is always free at the American Service Pets Shop!

If your package get lost or goes missing in transit, give us a call! Our friendly support representatives are here to help you Monday – Friday 8:00 AM – 8:00 PM CST , Saturdays from 9:00 AM – 5:00 PM CST. Our phone number is 877-201-2755

If you are not 100% satisfied with your items, American Service Pets is happy to provide free exchanges and/or returns on lightly used or new items within 60 days. To start a return, click here.